Your operations,
running themselves.
Stable builds agentic workflows, document AI, and intelligent process automation for trade and logistics teams, so your people focus on decisions, not data entry.
Document queue
Agent stages
Routing decision
Agent log
Six AI capabilities,
deployed in your stack.
Each capability ships as a production system. Not a prototype, not a pilot. Trained on your data, integrated with your existing tools, and monitored in production.
Document AI & Extraction
Invoices, bills of lading, 7501s, packing lists, certificates of origin: we train extraction models on your actual document types. Fields come out structured, typed, and confidence-scored. Human review only when the model flags uncertainty.
Agentic Workflows
Multi-step agents that handle intake, routing, and follow-up autonomously. An agent can read an EDI 856, look up the HTS code, check the denied party list, calculate duties, and queue a filing, all without a human in the loop.
Intelligent Classification
AI-assisted HTS classification trained on your commodity history. Ranked alternatives with confidence scores, auditable reasoning, and a review queue for edge cases. Your classifiers stay in the loop; the AI handles the obvious ones.
Exception Routing & Alerts
When something's wrong (a value discrepancy, a missing document, a hold flag), the system routes it to the right person immediately, with context. No more end-of-day email chains. No more exceptions buried in a queue.
Data Reconciliation
Shipment records, invoices, and customs data rarely agree on first pass. We build reconciliation agents that catch mismatches before they cascade, across your TMS, ERP, broker portal, and filing system.
Operations Intelligence
Aggregate data across shipments, brokers, and carriers to surface trends your team would otherwise miss: duty exposure by supplier, processing time by document type, exception rates by lane. Built into the workflow, not a separate BI tool.
From messy process
to running system.
Every automation starts with understanding the real workflow. Not the documented one. We map, train, deploy with guardrails, and hand you a system that improves over time.
Map the process we're automating.
We spend two weeks with your ops team tracing the actual workflow. Not the documented one. Where do humans touch data? Where do things break? What's the exception rate? We scope automation around the real process, not an idealized version.
Train on your documents and data.
Your data is the training set. We extract, label, and fine-tune models on your actual invoices, customs entries, and internal records. Not generic corpora. Models that understand your commodity mix, your carriers, your customers.
Deploy with guardrails and review queues.
No big-bang cutover. Automation starts in shadow mode, processing alongside humans so you can see what it would have done. We tune confidence thresholds until it's better than your current error rate, then cut it over.
Monitor, measure, and improve.
Every decision the system makes is logged with its reasoning. Exception rates, confidence distributions, and processing times feed back into model updates. We hand over a system that gets better with every shipment.
AI in production,
with numbers to show for it.
Metrics are measured in the first quarter after deployment. Not projections. Anonymized where requested.
Cut manual document entry by 60% for a global IOR.
A Fortune 500 importer processed hundreds of customs entries daily across dozens of commodity types. We built AI document processing that extracts shipment data, validates against ACE records, and queues exceptions for human review, reducing manual entry processing time by over 60%.
Automated duty drawback identification and filing prep.
DrawbackAI analyzes import and export records to surface eligible drawback claims, calculates recovery amounts, and assembles the filing package, work that previously took a specialist several hours per claim. Importers now file claims they would have written off.
AI-powered back-office for a regulated insurance carrier.
Vigil needed SOC 2-certified automation for annuity and life insurance servicing. We built AI validation workflows, automated compliance checks, and intelligent document handling, all with the audit trail a regulated carrier requires.